FAQs

FEIRA DE BIJU® is an online store and does not have a physical store.

The available shipping methods are:

- CTT Correio Normal without tracking number

- CTT Correio Azul or Verde without tracking number

- Registered Mail CTT with tracking number

- Other carriers with tracking number

FEIRA DE BIJU® is not responsible for any damage to items during transport. 

FEIRA DE BIJU® is not responsible for the loss of orders sent via CTT Correio Normal, CTT Correio Azul or CTT Correio Verde.

Shipping cost:

Shipping cost varies depending on the weight of the order. We have partnered with CTT and other carriers to satisfy our customers' different needs. The most economical method costs €1.75.

Deadline:

After collection of orders by carriers, shipments take:

- Mainland Portugal: between 1 to 5 business days

- Portugal Islands: between 3 and 10 working days

The estimated time for delivery is always indicated at the time of "check-out".

If you wish to return the items purchased, customers should contact FEIRA DE BIJU® by email: info@feiradebiju.com.

The estimated delivery time is always indicated at the time of "check-out".

For shipments via CTT registered mail or carrier, customers can check the status of the order using the tracking number provided by FEIRA DE BIJU®.

If you have not received your order within the deadline, please contact us via info@feiradebiju.com.

An order confirmation email will be sent to the customer automatically upon completion of the order. If you don't receive it in your inbox, you should check the SPAM box.